Business can drive multi-billion GMV with a full-stack platform for white-labelling, digitisation, O2O, loyalty, and more. Go live in 28 days!

Launch

Seller Point

Onboard sellers across categories with DIY modules. Create seller accounts, generate credentials, and process KYC.

Product information master and Multiple integrations for last-mile delivery
Access to sales reports and analytics
Complete self-management by sellers

Catalog FLEX

Create a product information master and share it with sellers. Get a 360-degree admin view of all sellers, outlets, orders, and related data.

Create outlets in real-time with geofencing and manage orders within a territory
Bulk upload catalogue with images, descriptions, categories, variations & pricing
Optimal inventory management with outlet-specific SKUs and stock counts

Omnichannel Commerce

Be omnipresent across all customer touchpoints - websites, mobile apps, WhatsApp, call centres, etc.

Maintain single real time catalogue across channels and let consumers choose interaction medium
Get one view of the consumer across the channels with single sign-on and decipher trends & consumer preferences

Role-based Access Management (RBAC)

Maintain hierarchy and role-based dashboard access for operations and management

Create and enable operators, business customers, sellers, and generate credentials.
Provide suitable access permissions as per respective roles across business functions

Payment Gateways

Ensure safe and seamless transactions. Process high-value transactions via payment platforms, credit & debit cards

Multi-currency payment ecosystem
Support for white-label wallets
Pre-integrated National and International Payment Gateways

Localisation

Localise consumer-facing interfaces - UI, text, icons, and notifications

Supports right-to-left scripts
Backend access in English
Show product prices in regional currencies

Seller Point

Onboard sellers across categories with DIY modules. Create seller accounts, generate credentials, and process KYC

Catalog FLEX

Create a product information master and share it with sellers. Get a 360-degree admin view of all sellers, outlets, orders, and related data

Omnichannel Commerce

Be omnipresent across all customer touchpoints - websites, mobile apps, WhatsApp, call centres, etc.

Role-based Access Management (RBAC)

Maintain hierarchy and role-based dashboard access for operations and management

Payment Gateways

Ensure safe and seamless transactions. Process high-value transactions via payment platforms, credit & debit cards

Localisation

Localise consumer-facing interfaces - UI, text, icons, and notifications

Operate

Orders and Bookings Management

Get a 360-degree admin view of all orders, appointments, and related data

Track and update the status of orders, bookings & customer KYC
Auto-assignment, Live tracking and updates of consumer requests
Print packaging labels and KOTs

Auto Allocation

Automatically assign real time consumer requests to suitable service providers

Set allocation rules based on proximity, last use, rating, specialisation, etc.
Choose between hopping, broadcast, or manual allocation protocols. Manually override auto-assignment, if needed.
Associated Calendar Management

Delivery Management

Ensure delivery without glitches and delays

Provide last-mile delivery modes - home delivery or store pickups, scheduled or on-demand with in-house or partner delivery fleet
Provide delivery apps for your fleet for delivery confirmations
Delivery updates on push notifications, SMS, email, or WhatsApp

Returns Management

Verify returns on dashboard with returned item details

Record details of delivered items - quantity, image and reason to return
Approve or reject refund requests
Set time limits for returns

Settlements Management

Assign finance managers to access seller statements, check status, resolve disputes, and process payouts

Credit or debit funds on white-label closed wallets and set expiry dates
Target wallets by phone numbers or email
Define rules and automate settlements

Reports and Analytics

Get Actionable insights and scheduled reports, detect anomalies and integrate with 3rd party analytics solutions

Access data daily, weekly, monthly, or yearly
Export data to Excel/CSV
Visualise data in charts and graphs

Orders and Bookings Management

Get a 360-degree admin view of all orders, appointments, and related data

Auto Allocation

Automatically assign real time consumer requests to suitable service providers

Delivery Management

Ensure delivery without glitches and delays

Returns Management

Verify returns on dashboard with returned item details

Settlements Management

Assign finance managers to access seller statements, check status, resolve disputes, and process payouts

Reports and Analytics

Get Actionable insights and scheduled reports, detect anomalies and integrate with 3rd party analytics solutions

Engage

White-label Closed Wallet

Encourage repeat purchases with wallet credits with cashback, discounts, referrals, and returns

Use Wallet for full or partial payments on purchases
Multi-currency payment ecosystem
Supports Credit/Debit cards and payment gateways

Rewards PRO

Build enduring relationships with your sellers & Incentivise repeat purchases from your end users

Create and configure the Refer and earn program that most entices your user
Create tailored discount coupons & cashbacks through coupon codes & digital wallet to promote repeat purchases
Offer faster shipping, personalised services and other exclusive perks and benefits in Tiered Loyalty Program

Media Gallery and Promotions

Manage product visuals in the media gallery separately

Target locations and promote storefronts, products, or the latest offers
Change the visuals in real time
Create and organise multiple image galleries

Communication Management

Send regular updates on products, promotions, discounts, order status, and live tracking across various communication channels

Actionable Text and picture push notifications
Single or bulk emails and SMSs for alerts, OTPs, and delivery updates

User Management

Your customer data belongs to you and you alone. Own your customer data!

Export user data any time, slice and dice it and decipher actionable insights
Manage end users' marketplace interactions regarding order and appointment counts
Search the user database with name, email, or phone number, update as requested and set up event triggers

Feedback, Rating & Reviews

Make improvements in products and services by a feedback mechanism

Enable rating and review at all levels - sellers, products, services, orders or experiences
Feedback prompts for ensuring rating before the next round of ordering