Provide a holistic experience to your customers & service providers with a state-of-the-art on-demand platform.

Launch marketplace

Registration and e-KYC

Onboard service providers with a DIY, self-onboard module across categories. Create accounts, process KYC, and generate credentials for the provider app.

Complete self-management by service providers
Calendar sync on service acceptance or rejection
Intuitive interface for ease of use

Catalog FLEX

Create and share product and service catalogues with all parties. Get a unified view of all service providers, customers, service requests & related data.

Create geofencing and manage service orders within a territory
Bulk upload catalogue with images, descriptions, categories, & pricing
Optimal inventory management

Omnichannel Experience

Maintain a single real-time catalogue across diverse channels - web, mobile, WhatsApp, or call centres. Get insights into customer touchpoints, trends, and preferences.

Be omnipresent and let customers choose the interaction medium
Get consumer interaction data across channels on one dashboard
Single sign-on (SSO)

Role Based Access Control

Provide role-based access control on dashboards as per job function. Create and enable credentials for business admins and service providers.

Provide suitable access permissions on the web or service provider app
Maintain organisational hierarchy
Protect sensitive data

Flexi Payments

Offer easy payments via closed wallets and use the same for refunds, discounts, and various other coupons.

Support for white-label wallets, bank cards and popular payment gateways
Record offline/cash payments
Avoid cash pilferage

Localisation

Let customers request in the language and currency of their choice on websites, apps, or other interfaces.

Automatic language detection based on buyer location
Localised UI elements, text, buttons, and notifications
Support for right-to-left and left-to-right scripts

Registration and e-KYC

Onboard service providers with a DIY, self-onboard module across categories. Create accounts, process KYC, and generate credentials for the provider app.

Catalog FLEX

Create and share product and service catalogues with all parties. Get a unified view of all service providers, customers, service requests & related data.

Omnichannel Experience

Maintain a single real-time catalogue across diverse channels - web, mobile, WhatsApp, or call centres. Get insights into customer touchpoints, trends, and preferences.

Role Based Access Control

Provide role-based access control on dashboards as per job function. Create and enable credentials for business admins and service providers.

Flexi Payments

Offer easy payments via closed wallets and use the same for refunds, discounts, and various other coupons.

Localisation

Let customers request in the language and currency of their choice on websites, apps, or other interfaces.

Operate business

Service Booking

Manage, track, and update service order status from booking to completion. Auto-assign customer requests and automatically update the calendars of service providers and customers.

Send booking status updates across channels
Uncomplicated rebooking for frequently availed services
Self-book and self-manage module

Auto Allocation of Requests

Automatically assign real-time customer requests to suitable service providers based on proximity or rating, last use, specialisation, etc.

Choose from hop, broadcast, or manually override auto-assignment
Service acceptance or rejection from the provider app
Automatic calendar update for all parties

Service Delivery Management

Ensure efficient and quality customer service delivery and management of service providers. Seamlessly handle the loop from booking to payments.

Schedule and book as per availability of customers and service providers
Supports omnichannel service update alerts timely
Seamlessly handless online and cash payments

Settlement Management

Define commission and settlement rules for your service providers. Automate payment processing for increased efficiency and reduced delays.

Provide real-time visibility into payments
Compliance with business and applicable tax laws
Review and resolve conflicts

Reports and Analytics

Get a complete view of customer service requests, requests served, and anomaly detection. Export data in bulk in Excel/CSV formats.

Standard reports for service orders, requisition completion, and payments
Custom periodic reports are available
Interactive analytics dashboard

Closed Wallet

Offer ease and convenience of payments via closed wallets. Boost repeat booking with credits, cashback, discounts, referrals & returns into the same wallets.

White-label closed wallets
Supports bank cards and popular payment gateways
Create digital coins and set expiry

Service Booking

Manage, track, and update service order status from booking to completion. Auto-assign customer requests and automatically update the calendars of service providers and customers.

Auto Allocation of Requests

Automatically assign real-time customer requests to suitable service providers based on proximity or rating, last use, specialisation, etc.

Service Delivery Management

Ensure efficient and quality customer service delivery and management of service providers. Seamlessly handle the loop from booking to payments.

Settlement Management

Define commission and settlement rules for your service providers. Automate payment processing for increased efficiency and reduced delays.

Reports and Analytics

Get a complete view of customer service requests, requests served, and anomaly detection. Export data in bulk in Excel/CSV formats.

Closed Wallet

Offer ease and convenience of payments via closed wallets. Boost repeat booking with credits, cashback, discounts, referrals & returns into the same wallets.

Engage customers

Rewards PRO

Forge strong relationships with your customers and incentivise their loyalty. Create tiered loyalty programs and promote repeat purchases.

Create and configure refer and earn programs
Offer tailored discount coupons and cashback directly into digital wallets
Offer exclusive perks or other personalised services

Communication Care

Send updates on announcements, promotions, discounts, service orders & request status. Send updates on emails & SMSs in single or bulk.

Actionable text and picture push notifications
SMS alerts for service updates, payments, OTPs, etc.
Target customers by phone numbers or emails

Ratings and Review

Encourage buyers to rate and review products, services, categories, and experiences. Provide them with quick star ratings and space for free-text reviews.